We are always happy to welcome new patients to our Kelowna dental office. To learn what you can expect at your first appointment with us, read on below!
Why Choose Dr. Steve Johnson Dental Group
Our team of highly trained dental professionals believes in preventive care so we are able to diagnose, treat and prevent any oral health issues. We are committed to providing you with the quality dental care you deserve!
Your First Visit
Before your first appointment at our office, please arrive about 10 minutes early so that you have time to fill out any necessary forms. You'll wait for your appointment in our reception area, where you'll find plenty of reading materials and comfortable chairs.
Your first appointment will take about 90 minutes. At the beginning, you and your dentist will discuss your medical history and oral health needs. Your dentist will then compete a thorough exam of your gums, teeth, bite and jaws including a series of x-rays, photos, and oral cancer screening.
Based on your medical history and exam, your dentist will develop a comprehensive dental treatment plan for you. Your dentist or hygienist will also take the time to answer your questions about your dental health and treatment options
Meet Our Dentists
At Dr. Steve Johnson Dental Group, we have four qualified dentists who are all dedicated to caring for the dental health of the community. They are all happy to welcome new patients to the practice, and provide a wide range of dental services.
Read these frequently asked questions to learn what to expect at your first visit to our dental clinic.
- What amenities does your clinic feature?
Our dental clinic features a variety of amenities to make your visit more convenient. You can learn all about them here.
- How can I book an appointment?
If you would like to book a dental appointment, please contact our office during our regular business hours. If you prefer, you can also book your next appointment while you're here at the office.
If you are having a dental emergency, please call us immediately, and we'll do our best to make room in our schedule to see you.
- How do I cancel or reschedule an appointment?
If you need to cancel or reschedule an appointment, please call us or talk us in person, rather than emailing. The sooner you let us know about the change of plans the better. Knowing well in advance will allow us to open up the space in our schedule for another patient.
- Do you offer appointment reminders?
In the days before your appointment, you will receive automated appointment reminders from us by either phone or email. If you must cancel or reschedule an appointment, please call us as soon as possible to let us know.
- Do you offer direct insurance billing?
At Dr. Steve Johnson Dental Group, we accept most insurance plans. On your first appointment, please bring your insurance information with you, and we will be happy to submit your claim to your insurance company directly.
- Do you offer payment plans?
We offer flexible payment plans to help our patients get the care they need on an affordable budget.
- Do you provide services in any language other than English?
Yes, we provide our dental services in Spanish as well.
- Do you offer evening or weekend hours?
We know that scheduling dental appointments during regular working and school hours can sometimes be difficult for our patients. We offer evening and weekend office hours so that you can get the dental care you need on a schedule that works for you. Our office hours are as follows:
Monday - Wednesday: 8:30am ‐ 8:00pm
Thursday: 8:30am - 5:30pm
Friday: 9am ‐ 3pm
Saturday: 9am ‐ 1pm
- My family is pressed for time. Can we book our appointments at the same time?
Of course! We are happy to accept whole-family appointment booking for your convenience. Just contact our office, and we'd be happy to arrange a time that works for everyone.