A good dentist will have a solid reputation in their community. Ask family, friends and coworkers about the dentists they see and research their suggestions yourself – online reviews are great for this.
You may also contact your local or provincial dental society for a list of practicing dentists in your area.
Personal Rapport & Comfort Level
Your relationship with your dentist is an important one, so one of the most essential things to consider is whether you’ll feel comfortable with this person. During your initial consultation or appointment with a new dentist, consider the following:
Do they take the time to listen to you as you explain symptoms and ask questions? Do you have fears or anxieties you’d be comfortable expressing, and do they answer your questions about procedures you’ll need effectively? Does the dentist seem to hear and understand your concerns?
Specialties, Services & Emergency Care
Advances in dental technology have allowed many dentists to offer a wide range of services. Do the dentists you are considering offer comprehensive services, including preventive, restorative and cosmetic treatments? What about emergency care?
If you or a family member has a specific oral health issue, it may be useful to choose a dentist who specializes in that area.
Location & Office Hours
Is your new dentist close to home or work? How about public transit? If you drive, is parking convenient? Are there hours convenient for you?
For patients with special needs, it’s important to make sure that your dental office can accommodate them. From physical accessibility to dental sedation services, this is an important aspect of comprehensive dental care.
Costs & Money Matters
Costs often vary by practice. Does your dentist follow the current Dental Association Fee Guide for your province? Do they accept your insurance and can they file your insurance claim electronically?
Are there multiple payment options (personal checks, credit cards, interest-free payment plans)?
While your health is the most important factor, money is also an issue. Don’t hesitate to ask for an estimate for any procedures. Our administrative team is always here to address any questions or concerns you may have.
How does the office manage appointment scheduling, reminders, cancellations and other issues?
Is the dental office clean and orderly? Are the receptionists/administrative team welcoming?
Can you visit before making your first appointment to help you make a final decision? We are happy to have patients visit Dr. Steve Johnson Dental Group at a pre-scheduled time so you can get to know our office. We are proud of our friendly team and clean, organized environment. We look forward to answering any questions you may have.
The Dentist’s Approach to Care
When it comes to choosing a dentist, it’s also important to confirm that your new dentist has the same values you do. Talk to the dentist to learn about his or her approach to their dentist-patient relationships, and whether you two would be a good match.
Welcoming new patients in Kelowna
Our dentists and team are always happy to welcome new patients to our office. If you are looking for a new dentist in Kelowna, we hope you’ll consider us!